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Buying from me
Beautiful Jewellery Made From Precious Stones, Silver and Gold
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
For cancellations, (before your item is posted) please contact me within 2 days of purchase. I accept returns (within 14 days of receipt) customer pays for the return postage. Please use tracked postage only. item must be unused/unopened in its original condition for both the box and item. I do not accept returns exchanges or give any refunds for rings, as they are made to order and custom made/size to fit each customer. On receipt of your item, If there are any faults within 6 months I offer to fix or send a replacement only, no refunds.
Read the Folksy Returns Policy.
I bought this necklace as an 80th birthday present. Debra's communication about delivery was great and it arrived on time, and beautifully packaged. The necklace itself is really lovely and the recipient is delighted with it.