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Buying from me
For custom made items please allow 3-5 working days for production before postage. I will keep in contact with you throughout the process. Should you need your item for a specific date please contact me in advance of ordering.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
