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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Sorry, no refunds.
All items are handmade, so subject to potential inperfections.
Any inperfections will be identified in the description & reflected in the price.
All items are made with love & care.
Read the Folksy Returns Policy.
Excellent service and communication. Checked with me to see the exact colouring wanted. High quality and super quick delivery. Highly recommend Southsea Crochet.