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At Playful and Cozy, we create handcrafted needle-felted and rag rug bags that bring a touch of whimsy and warmth to everyday life. Each piece is lovingly made using natural materials and playful designs, inspired by nature and cottage charm. Our products are available through our Folksy shop, where customers can explore and purchase directly—simple, secure, and full of cozy character.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
