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Buying from me
Ready to ship items are posted 2nd Class within 2 days of order (I can ship 1st class if you're in a hurry!)
Commissions can take around a week / 2 weeks depending on the level of complexity and detail, but I will keep you informed throughout the process.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
