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Buying from me
We only use vegetable tanned leather from Italy. Vegetable tanned leather represents the highest quality, and durability in leather goods. It takes about 40 days to process from raw hides, with natural tannins extracted from plants. The final leather is natural. As such, it is too normal to experience changes with time.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
I cannot recommend Yvonne enough, the gift is absolutely beautiful and even better than I thought it would be. I have to say her customer service was outstanding. When she didn't think she would be able to send my order in the time it says on the site due to being away, she messaged me to check if I needed it asap, most people wouldn't of cared and would have just made the customer wait. On top of that age included a lovely little gif