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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
We were looking for a card for a transport enthusiast friend with whom we'd recently visited Conwy Castle. This seemed ideal and we are absolutely delighted with it. It's a high quality item and was sent quickly, very well packaged and with excellent communications with the seller. Very happy to give a strong recommendation - thank you!