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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
I am blown away by just how beautiful each piece is! Arrived speedily and was beautifully packaged. The Old Farm Wales was very helpful and responded quickly to a query which was a mistake on my part. Truly a class act and I know I'll be shopping again. Thanks so much.