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Buying from me
Generic items will be shipped within a few days of purchase and come as seen in photos.
Bespoke and customised items may take up to a month to complete in order to create them at the correct time in the lunar cycle.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
A lovely seller who truly goes above and beyond for her customers. She's always willing to help and offers fantastic support. You can really feel the positive intentions and energy behind everything she does. I wouldn't hesitate to recommend MoonRosePoppets to anyone!