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Buying from me

I make and post your order within 48 hours. If you order after 12 noon on a Friday or weekend it will be posted first thing Monday morning. I will mark your order as dispatched on the very day I post it and not before so you know exactly when its starts its journey to you.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Read the Folksy Returns Policy.