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Buying from me
Products displayed in the shop are ready to be posted and will be sent via Royal Mail. Custom orders are welcomed and depending on the item you can expect a 5-10 day turnaround. If you're unsure about anything, get in touch and I'll be happy to assist you.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.