My privacy policy

I, Samantha Newbury, am the data-controller of your personal information as it relates to my Folksy shop.

When you place an order from me, I will receive your name, delivery address and email address from Folksy, and your name, address and payment confirmation from PayPal. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Folksy to comply with my obligations.

• With delivery companies to fulfil your order.

• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be corrected or deleted. You also have the right to complain to the Information Commissioner's Office if you believe there is a problem with the way I handle your data - .https://ico.org.uk/

This is a shortened 'Folksy' version of my full privacy policy, which can be found, in its entirety on my website - https://www.smanf.com/privacy-policy

If you have any concerns about your personal data, please contact support@folksy.co.uk.

In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.

If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.

You can read Folksy's privacy policy here.

Shop Announcement:

All my A5 Reusable Notebook Covers now have the option to upgrade from the standard included ballpoint pen to a Parker Jotter for just £5.00 extra.

POSTAGE UPDATE: with the postal rate changes in October 2025, I am switching from using Royal Signed For to using Royal Mail Tracked 24 and have raised my Special Delivery threshold to £60.00 Any orders from my shop that are over £60.00 are automatically sent by Special Delivery, however, if your order from me is below £60.00, you can now upgrade your postage to Special Delivery by adding 'Postage Upgrade' to your basket (please note that this will only apply to items ordered from my shop not from other Folksy sellers).

If the item you are ordering is a gift going directly to the recipient, please let me know so I can send without an invoice.

My dispatch time set to 3 days to allow for unforeseen issues, however most orders are posted within 24-48 hours. Special Delivery orders will be shipped within 24 hours of receipt.