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Buying from me
All illustrations are hand drawn by me using coloured pencils and Photoshop
All products are printed / made in the UK
Eco-friendly promise:
Recyclable and FSC-certified paper and card
Plastic-free packaging
Printed in small batches to reduce waste
Dispatch times:
1-3 business days
Shipping:
2nd Class Royal Mail
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Obviously I hope that everyone is happy with their order(!), but if for any reason you're not then please email me at hello@amyhoodillustration.co.uk within 14 days of delivery and I will provide you with my return address.
Please note that return goods need to be securely packaged and the return postage is the responsibility of the customer, unless the item is incorrect/faulty. Royal Mail's recorded delivery service and obtaining proof of postage is recommended.
Your refund will be processed upon receipt of the return, providing it is in a saleable condition. Depending on your bank and your payment method, refunds can take 3-7 working days to appear in your account.
For all enquiries regarding delivery and returns, please fill out the contact form below or drop me a line at hello@amyhoodillustration.co.uk
Read the Folksy Returns Policy.
